Shipping & Returns
COVID - 19 SHIPPING UPDATE :
Deliveries are severely delayed at the moment. If you wish to track your order, please choose the tracked/signed delivery option during the checkout process.
What's your processing time?
All sticker / washi tape / enamel pin orders will be dispatched within 7 - 10 working days.
Handmade pin hoops will be dispatched within 1-2 weeks.
Will I get a customs charge?
All international orders, including all European countries may now face a customs charge. Please be aware that any taxes or customs charges upon arrival are the buyers responsibility.
How long does your shipping take?
DUE TO COVID-19 DELIVERIES ARE SEVERELY DELAYED
Please allow up to 30 days for domestic orders and 60 days for international orders to arrive.
Cancellations, returns and exchanges?
Orders can be cancelled within 24 hours of ordering, after 24 hours the order cannot be cancelled. My items are made to order, therefore we cannot accept returns or exchanges. If you have any issues at all with your order, please contact me at firstname.lastname@example.org
Can I edit my order?
Once an order has been placed it can not be edited. Please ensure all information is correct before placing your order. If you have any issues at all with your order, please contact me at email@example.com
How can I contact you?
Any enquires or issues can be sent to firstname.lastname@example.org